Purchase & Preorder Guide

It's our goal to bring you the best range of Game at the very best prices! We'd like to be super transparent with you, so there's no confusion about delivery time frames. We've created this handy guide to help you understand where we get our games from, and how long it will take us to get them to your door. 


In-Stock Products


An in-stock product is anything that is on the shelves of our warehouse and ready to send out.  In-stock products ordered before 1pm Monday-Friday, will be dispatched on the same day.

Shipping is typically 1-2 business days within NZ however please check our shipping and delivery page for up-to-date information.

 

Preorders


Do you want to get your hands on a game as soon as it’s available? We totally understand yo!

You can visit the preorder page to see any products that are currently available for preorder. We keep information like pricing and estimated arrival time as up-to-date as possible but if you have any questions just flick us a message. You can place your preorder and as soon as that product arrives in our warehouse we’ll get it sent straight away!

IMPORTANT - Unless you’re happy to wait, we recommend placing separate orders. If you place an order that contains both in-stock and preorder products, we will hold your order until the preorder products arrive.

Please note the release date provided is just an estimate provided by our suppliers; dates may change.

 

Preorder FAQS

 

Can I cancel a preorder?

Absolutely! At any point before your preorder has been shipped, we can cancel and refund your preorder. 

 

Why has the price gone down since I preordered?

The information we get from our suppliers can change but don't worry! On release, we will make sure you're paying the lowest price for your order.

 

Why has the arrival date changed/don't you have a specific arrival date?

We will be updating the product pages as we receive more information from our suppliers so it really depends on them. But rest assured, as soon as we get updates on a preorder product, we'll be putting that information up straight away!


Can I preorder more than one item at a time?

You sure can! Just be aware that your order won't be shipped until all items have arrived at the warehouse. So if you preorder a game thats arriving in July and another game thats not arriving until November, you're gonna be waiting until November for your whole order!