How Can We Help?
Shipping
Usually delivery takes 1-2 days for the North Island or 1-3 days for the South Island + 1-2 days if you're rural.
For shipping updates make sure you head to our Shipping & Delivery page.
We're packing all day Monday-Friday. If you get your order in before 2pm, your order will be dispatched the same day.
Make sure you check out the Shipping and Delivery page for any updates on delays - especially during peak times.
If you haven't received a tracking number from us, get in touch and we'll help you out.
If you have a tracking link but delivery is taking longer than usual to arrive, we recommend that you contact NZPost on 0800 501 501 - they will be able to advise the status of your parcel.
We use NZPost for all deliveries.
Absolutely! Just choose the Click and Collect option when you check out.
We'll send you a notification when your order is ready to be picked up.
Products and Returns
For information on returns, head to our Returns and Refunds page.
If there's a game you're looking for but you can't find it on the website - flick us a message at hello@gamekings.co.nz and we'll see if we can find it!
A preorder product is one that is yet to be released. This means that any orders that include preorder products will be dispatched once the preorder product arrives.
For more information on preorders, head to our Purchase and Preorders page.
Other
Game Kings was started by two kiwi dudes in the Waikato that just wanted to bring a sick selection of board games to New Zealanders!
You can find out more on our About Us page.
That's awesome! At the moment we're a bit snowed under with game development but feel free to flick us a message at hello@gamekings.co.nz and we may be able to point you in the right direction.
Vouchers are worth the value you pay for them. If you use a discount code when purchasing a gift voucher, it will be worth the discounted amount you paid.
We currently accept:
* Credit/Debit Card
* Afterpay
* Laybuy
* Paypal
TO change your password you'll need to reset it.
When you're logged out, click the Login button in the top right corner. Then click 'Recover Password' and follow the instructions.
Got A Different Question?
If we still haven't answered your question, flick us a message and we'll get back to you as soon as we can
